Question 1

Q: Do you offer any home decor items?

Accepted Answer

A: A wide range of products meant for decorating houses are available, which includes things such as canvas paintings, seats, illumination devices, carpets etc. And this collection comes in various styles so that you can have a house which you will love, whether it is modern or classic looking.

Question 2

Q: How do I reach customer service?

Accepted Answer

A: You can contact customer service through email by sending an inquiry to support@ashitha.acciva; or call us at 9895928193 or live chat via our website for immediate assistance. The working hours for support are Monday to Friday from 10AM – 5 PM.

Question 3

Q: Do you have a brick-and-mortar store?

Accepted Answer

A: Right now, we only sell products online making it possible to provide a variety of them and competitive prices. Be on the lookout for pop-up events and showrooms.

Question 4

Q: Which methods are available for my delivery and how much is it going to cost me?

Accepted Answer

A: The available shipping methods comprise economies and express services. The final price depends on location where you place your order and its weight. Furthermore, you do not pay anything for shipping if you make an order that exceeds rs.100.

Question 5

Q: How long does shipping take?

Accepted Answer

A :In general, standard shipping takes about 5-7 business days while expedited takes about 2-3 days. However, please note that during peak periods processing times will vary depending on various factors such as demand among others.

Question 6

Q: Can I cancel my order after it is placed?

Accepted Answer

A: Yes, any order can be modified within the first 24 hours of the purchase. For any modification, please get in touch with our customer care immediately.

Question 7

Q: How do I use a discount code?

Accepted Answer

A: At the point of checkout, there will be a box where you can input your discount code. Remember that there is one discount code allowed per order only.

Question 8

Q: What is your return policy?

Accepted Answer

A: Most items have a 30-day return policy as long as they are unused and in their original packaging. Custom or personalized items are non-returnable.

Question 9

Q: How do I return or exchange an item?

Accepted Answer

A: If you want to make a return, contact our Customer Service representatives who will assist you by providing an Order Number. We will provide you with a return authorization and instructions.

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